Information Package
baskent.edu.tr

Program of Tourism and Hotel Management

About the Programme

Key Learning Outcomes

  1. PO1Explains theories, facts, and concepts in the field of tourism and hotel management with examples by associating them with disciplines such as economics, sociology, and psychology.
  2. PO2Conducts an effective written and verbal communication process with colleagues and international guests by using vocational English skills.
  3. PO3Masterfully uses information technologies, automation software, and field-specific equipment in basic operational processes (front office, housekeeping, food & beverage, etc.) in accommodation establishments.
  4. PO4Applies personal care, hygiene, and sanitation rules, which are an integral part of the tourism sector, by integrating them with occupational health and safety (OHS) and quality assurance systems.
  5. PO5Complies with national/international legal regulations in field-related activities and carries out all duties within the framework of professional responsibility awareness and ethical principles.
  6. PO6By exhibiting stress management skills in high workloads, unforeseen disruptions, and crisis situations; analyzes problems, makes quick decisions, and develops alternative solutions.
  7. PO7Develops creative ideas to improve the guest experience in addition to applying standard procedures in service provision, and takes independent initiative when necessary.
  8. PO8Contributes to teamwork as a productive and harmonious member of the team while completely fulfilling individual responsibilities in multicultural and dynamic working environments.
  9. PO9By evaluating the environmental, economic, and socio-cultural impacts of tourism; acts in accordance with nature conservation principles and the United Nations Sustainable Development Goals (UN SDGs).
  10. PO10Adopting the philosophy of lifelong learning, follows technological and managerial trends in the sector, and continuously updates personal and professional qualifications.
  11. PO11Develops a proactive service approach that anticipates guest profiles with different expectations by comprehending international "Tourism" standards.
  12. PO12By applying all their acquired theoretical and applied interdisciplinary knowledge to the service environment, they demonstrate their professional adaptability to the sector.