| Course Type | Elective Course |
|---|
| Course Level | Master's Degree Without Thesis |
|---|
| Year of Study | - |
|---|
| Semester | - |
|---|
| ECTS | 10 |
|---|
| Name of Lecturer(s) |
- |
| Learning Outcomes |
At the end of this course, the students;
- Knows the importance of human relations and communication in social life.
- Knows the types of communication.
- Comprehend the importance of self-knowledge in communication.
- Knows the elements of communication.
- Knows the importance of body language in communication.
|
| Mode of Delivery | Face to face |
|---|
| Prerequisites | No |
|---|
| Recommended Optional Programme Components | |
|---|
| Course Description | In this course, basic elements and functions of communication, structural and contextual features of communication, and communication types such as verbal, nonverbal, written and visual communication, individual?s communication with himself, interpersonal communication, groups and group communication, organizations and organizational communication, mass communication, international communication, public communication will be taught. The significance of effective communication in the service sector will be emphasized and its positive effects on customers and employees will be mentioned. |
|---|
| Course Contents |
| WEEK |
TOPICS |
|
1st Week |
İmportance of human relations in social life |
|
2nd Week |
Characteristics and elements of communication process |
|
3rd Week |
Types and characteristics of communication |
|
4th Week |
Self-recognition process in communication |
|
5th Week |
Communication barriers |
|
6th Week |
Active listening |
|
7th Week |
You and me in communication |
|
8th Week |
Midterm |
|
9th Week |
Empathy in communication |
|
10th Week |
Effective communication in the family |
|
11th Week |
Effective communication within the organization |
|
12th Week |
Effective communication in the classroom |
|
13th Week |
Healthy communication skills activities |
|
14th Week |
Healthy communication skills activities |
|
15th Week |
Final Exam |
|
| Recommended or Required Reading | 1. Lecture notes. |
|---|
| Planned Learning Activities and Teaching Methods |
- Lecture
- Discussion
- Questions/Answers
- Case Study
- Practice
- Presentation
- Project
|
|---|
| Assessment Methods and Criteria |
|
Quantity |
Percentage (%) |
| Mid-term |
1 |
30 |
| Total(%) |
|
30 |
| Contribution of In-term Studies to Overall Grade(%) |
|
30 |
| Contribution of Final Examination to Overall Grade(%) |
|
70 |
| Total(%) |
|
100 |
|
| ECTS Allocated Based on Student Workload |
| Activities |
Quantity |
Duration (Hour) |
Total Workload (Hour) |
| Midterm exam |
1 |
3 |
3 |
| Preparation for Quiz |
|
|
|
| Individual or group work |
1 |
75 |
75 |
| Preparation for Final exam |
1 |
65 |
65 |
| Course hours |
14 |
3 |
42 |
| Preparation for Midterm exam |
1 |
55 |
55 |
| Laboratory (including preparation) |
|
|
|
| Final exam |
1 |
3 |
3 |
| Homework |
3 |
2 |
6 |
| Presentation (including preperation) |
7 |
3 |
21 |
| Article Presentation |
5 |
3 |
15 |
| Total Work Load | 285 |
| Total Work Load / 30 (h) | 9.5 |
| ECTS Credit of the Course | 10 |
|
| Language of Instruction | Turkish |
|---|
| Work Placement(s) | No |
|---|
