| Course Type | Elective Course |
|---|
| Course Level | Associate Degree |
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| Year of Study | - |
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| Semester | - |
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| ECTS | 3 |
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| Name of Lecturer(s) |
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| Learning Outcomes |
At the end of this course, the students;
- Explains the concept, process, and types of communication; analyzes the fundamental principles and components of effective communication in interpersonal and social contexts.
- Applies empathetic communication, effective listening, assertiveness, and conflict management techniques to overcome barriers in interpersonal communication and develop appropriate communication strategies
- Demonstrates the ability to establish ethical and professional communication within healthcare settings, including communication with patients, relatives, and special patient groups (children, elderly, disabled); applies verbal, nonverbal, and written communication rules to achieve professional competency.
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| Mode of Delivery | Face to face |
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| Prerequisites | No |
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| Recommended Optional Programme Components | None |
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| Course Description | This course aims to provide students with fundamental theoretical knowledge about the definition, elements, characteristics, and types of communication. The course covers interpersonal communication, the communication process and its components, characteristics of verbal and nonverbal communication, communication styles, and communication barriers. It also emphasizes effective communication techniques, the concept of empathy, and the skills and methods required to establish healthy communication with patients and their relatives. |
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| Course Contents |
| WEEK |
TOPICS |
|
1st Week |
Week 1:Course introduction and expectations; communication definition and process elements. |
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2nd Week |
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3rd Week |
Week 2:Concept and definition of communication ? Elements of the communication process II |
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4th Week |
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5th Week |
Week 3:Social communication |
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6th Week |
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7th Week |
Week 4:Interpersonal communication |
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8th Week |
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9th Week |
Week 5:Self-awareness, empathetic communication, ?You-language? and ?I-language? |
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10th Week |
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11th Week |
Week 6:Types of communication: Definition and forms of verbal communication and body language. |
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12th Week |
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13th Week |
Week 7:Types of communication: Definition of nonverbal communication and examples of its forms. |
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14th Week |
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15th Week |
Week 8:Midterm Exam |
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16th Week |
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17th Week |
Week 9:Communication styles (Passive, Aggressive, Manipulative, Assertive styles; Assertiveness and related techniques) |
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18th Week |
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19th Week |
Week 10:Types of listening and effective listening ? Barriers to effective listening; Interpersonal communication barriers |
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20th Week |
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21st Week |
Week 11:Effective communication techniques and conflict |
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22nd Week |
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23rd Week |
Week 12:Communication in professional life (Formal communication); Rules of written communication |
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24th Week |
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25th Week |
Week 13:Communication in healthcare services; Communication with patients and their relatives |
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26th Week |
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27th Week |
Week 14:Communication with special patient populations (Children, Elderly, Disabled individuals) |
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28th Week |
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29th Week |
Week 15:Official Holiday |
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30th Week |
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31st Week |
Week 16:General evaluation |
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| Recommended or Required Reading | Demiray,U. (2008); Etkili İletişim, Ankara:Pegem Akademi
Dinççağ, A., (1999), Hasta ile İletişim, Sistem yayıncılık,
Guilane., E.(2003), İletişim mi Kolay, Sistem Yayıncılık
Güriz., D. (2008); Kişilerarası İletişim, Nobel Yayınları
Kaypakoğlu., S. ( 2008 ); Kişilerarası İletişim, Derin yayınları
McKay, M. (2006); İletişim Becerileri, Ankara: HYB Yayıncılık
Mısırlı., İ. ( 2008); Genel ve Teknik İletişim
Mutlu, E. (1998); İletişim Sözlüğü, Ankara: Bilim ve Sanat Yayınları
Özer., K. ( 2009 ); İletişimsizlik Becerisi, Sistem Yayıncılık,
Polat., F. ( 2009) İletişim Nasıl Kurulur, Avrupa Yakası Yayınları,
Üstün., D. ( 2005); İletişim Çatışmaları ve Empati, Sistem Yayıncılık
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| Planned Learning Activities and Teaching Methods |
- Lecture
- Discussion
- Questions/Answers
- Case Study
- Problem Solving
- Practice
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| Assessment Methods and Criteria |
|
Quantity |
Percentage (%) |
| Mid-term |
1 |
50 |
| Total(%) |
|
50 |
| Contribution of In-term Studies to Overall Grade(%) |
|
50 |
| Contribution of Final Examination to Overall Grade(%) |
|
50 |
| Total(%) |
|
100 |
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| ECTS Allocated Based on Student Workload |
| Activities |
Quantity |
Duration (Hour) |
Total Workload (Hour) |
| Midterm exam |
1 |
1 |
1 |
| Preparation for Quiz |
|
|
|
| Individual or group work |
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|
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| Preparation for Final exam |
1 |
40 |
40 |
| Course hours |
14 |
2 |
28 |
| Preparation for Midterm exam |
1 |
20 |
20 |
| Laboratory (including preparation) |
|
|
|
| Final exam |
1 |
1 |
1 |
| Homework |
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|
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| Total Work Load | 90 |
| Total Work Load / 30 (h) | 3 |
| ECTS Credit of the Course | 3 |
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| Language of Instruction | Turkish |
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| Work Placement(s) | No |
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