Program of Tourism and Hotel Management

At the end of this course, the students;

1. Define management functions and their relations with human resource management in hospitality operations.
2. Define the main concepts of human resource management in hospitality operations and discuss the strategic importance of human resource management.
3. Explain human resource planning and job analysis process applied in hospitality operations.
4. Define recruitment and selection process and be understood their applications in organizations stated in tourism industry.
5. Explain training processes within the organization and knows the major methods of training.
6. Define performance appraisal process within the organization and understands performance management system.
7. Explain compensation systems and job evaluation methods.
8. Understand the human resource applications in hospitality operations.

• Lecture
• Discussion
• Questions/Answers
• Project
• Presentation