| Course Type | Elective Course |
| Course Level | Bachelor's Degree |
| Year of Study | - |
| Semester | - |
| ECTS | 5 |
| Name of Lecturer(s) |
- |
| Learning Outcomes |
At the end of this course, the students;
- Gain the ability to recognize and express oneself.
- Acquire the skill to conduct social, physical, and mental condition analysis.
- Develop the ability to analyze, evaluate, and improve communication preferences using scientific research methods.
- Enhance the skill to recognize, perceive, and analyze emotional centers and states, evaluating and improving them.
- Become capable of analyzing, evaluating, and improving the interaction between lies and emotions using scientific research methods.
- Gain knowledge of the relationships between thought systems and social psychological factors affecting human behavior.
- Acquire the ability to analyze and evaluate the effects of colors on individuals using scientific research methods.
- Develop the ability to reason, think critically, and analyze the influence of culture on individuals' ways of thinking and their relationships.
- Gain the skill to analyze body language and facial expressions, interpret thoughts, and effectively communicate with others.
|
| Mode of Delivery | Face to face |
| Prerequisites | No |
| Recommended Optional Programme Components | None |
| Course Description | The aim of this course is to give examples of communication skills, emotional life, and body language knowledge in social life and practices for the tourism sector. |
| Course Contents |
| WEEK |
TOPICS |
|
1st Week |
Being able to express themselves through general acquaintance (fears, phobias, hobbies, etc.) |
|
2nd Week |
Our communication and communication skills |
|
3rd Week |
Situation analysis in the tourism sector and social life |
|
4th Week |
Thought systems affecting human behavior |
|
5th Week |
Recognition of our emotion centers and emotional situation analysis |
|
6th Week |
Interactions between lies and emotions |
|
7th Week |
Effects of social changes and cultural diversity on situation analysis |
|
8th Week |
Midterm exam |
|
9th Week |
The role and effects of colors in situation analysis |
|
10th Week |
Facial expressions analysis |
|
11th Week |
Micro and macro expressions in body language |
|
12th Week |
Effective criticism technique and skill in communication |
|
13th Week |
Technological changes and rapid communication |
|
14th Week |
Empathy in effective communication skills in tourism |
|
| Recommended or Required Reading | Gürüz, D., & Temel Eğinli, A. (2018). İletişim becerileri: Anlamak-Anlatmak-Anlaşmak (6th ed.). Nobel Akademik Yayıncılık.
Uşaklı, H. (2014). Drama ve iletişim becerileri: Teori, araştırma, uygulama (2nd ed.). Nobel Akademik Yayıncılık.
Çakmak Kılıçarslan, E. (2013). İletişim kurma becerileri. Paradigma Akademi Yayınları.
|
| Planned Learning Activities and Teaching Methods |
- Lecture
- Questions/Answers
- Presentation
|
| Assessment Methods and Criteria |
|
Quantity |
Percentage (%) |
| Mid-term |
1 |
30 |
| Presentation of Case Study |
1 |
20 |
| Total(%) |
|
50 |
| Contribution of In-term Studies to Overall Grade(%) |
|
50 |
| Contribution of Final Examination to Overall Grade(%) |
|
50 |
| Total(%) |
|
100 |
|
| ECTS Allocated Based on Student Workload |
| Activities |
Quantity |
Duration (Hour) |
Total Workload (Hour) |
| Midterm exam |
1 |
1 |
1 |
| Preparation for Quiz |
|
|
|
| Individual or group work |
14 |
2 |
28 |
| Preparation for Final exam |
1 |
30 |
30 |
| Course hours |
13 |
3 |
39 |
| Preparation for Midterm exam |
1 |
15 |
15 |
| Laboratory (including preparation) |
|
|
|
| Final exam |
1 |
1 |
1 |
| Homework |
|
|
|
| Presentation (including preperation) |
1 |
30 |
30 |
| Total Work Load | 144 |
| Total Work Load / 30 (h) | 4.8 |
| ECTS Credit of the Course | 5 |
|
| Language of Instruction | Turkish |
| Work Placement(s) | No |