| Course Type | Elective Course |
|---|
| Course Level | Associate Degree |
|---|
| Year of Study | - |
|---|
| Semester | - |
|---|
| ECTS | 4 |
|---|
| Name of Lecturer(s) |
- |
| Learning Outcomes |
At the end of this course, the students;
- Know and understand the importance of social behavioral and protocol rules and regulations
- Know dressing up, walking and talking properly
- Know introducing and meeting people; behaving in the office; speaking on the phone
- Know the rules of written communication, appointments and business meetings.
- Organize the social and official dinner invitations
- Know sending and giving flowers and gifts and thanking rules
|
| Mode of Delivery | Face to face |
|---|
| Prerequisites | No |
|---|
| Recommended Optional Programme Components | None |
|---|
| Course Description | This course covers the rules that define standards of courtesy and professionalism in both official and social life. Within its framework, official correspondence procedures, welcoming and send-off ceremonies, table manners, and dress codes are addressed. The primary objective is to provide students with a respectable presence and high representational power in various social and official settings. |
|---|
| Course Contents |
| WEEK |
TOPICS |
|
1st Week |
General information about the course and the evaluation methods. Historical development of the social hehavior and protocol rules and regulations. |
|
2nd Week |
The importance of the social behavioral rules in social and professional life; meaning and the importance of protocol for international diplomacy and employees of the government agencies and private companies |
|
3rd Week |
Importance of cleanness, proper dressing, walking and talking styles, voice tone and gestures in social and professional life |
|
4th Week |
Importance and the rules of introducing and meeting people. |
|
5th Week |
Importance and the rules of addressing and greeting people;the rules applied during welcoming and seing the official guests off. |
|
6th Week |
Office behaviour, relations with the authorities |
|
7th Week |
Speaking on the telephone. |
|
8th Week |
Midterm exam |
|
9th Week |
Rules applied in making and giving appointment and in written communications. |
|
10th Week |
Managing meetings. |
|
11th Week |
Official and social invitations, business lunchs and dinners; protocol rules applied in the automobiles; giving and sending flowers and gifts, and thanking rules. |
|
12th Week |
General rules. |
|
13th Week |
Presentations |
|
14th Week |
Presentations |
|
| Recommended or Required Reading | - Protokol Bilgisi (Altınöz, M., Tutar, H., Bayraktar, K.).
- Sosyal Davranış Kuralları ve Protokol (Ünlütürk, A.)
- Instructor's notes
|
|---|
| Planned Learning Activities and Teaching Methods |
- Lecture
- Case Study
- Presentation
|
|---|
| Assessment Methods and Criteria |
|
Quantity |
Percentage (%) |
| Mid-term |
1 |
40 |
| Assignment |
1 |
10 |
| Project |
1 |
10 |
| Total(%) |
|
60 |
| Contribution of In-term Studies to Overall Grade(%) |
|
60 |
| Contribution of Final Examination to Overall Grade(%) |
|
40 |
| Total(%) |
|
100 |
|
| ECTS Allocated Based on Student Workload |
| Activities |
Quantity |
Duration (Hour) |
Total Workload (Hour) |
| Midterm exam |
1 |
1 |
1 |
| Preparation for Quiz |
|
|
|
| Individual or group work |
11 |
2 |
22 |
| Preparation for Final exam |
1 |
20 |
20 |
| Course hours |
14 |
3 |
42 |
| Preparation for Midterm exam |
1 |
15 |
15 |
| Laboratory (including preparation) |
|
|
|
| Final exam |
1 |
1 |
1 |
| Homework |
1 |
10 |
10 |
| Project |
1 |
10 |
10 |
| Total Work Load | 121 |
| Total Work Load / 30 (h) | 4.03 |
| ECTS Credit of the Course | 4 |
|
| Language of Instruction | Turkish |
|---|
| Work Placement(s) | No |
|---|
