| Course Type | Elective Course |
|---|
| Course Level | Master's Degree Without Thesis |
|---|
| Year of Study | - |
|---|
| Semester | - |
|---|
| ECTS | 10 |
|---|
| Name of Lecturer(s) |
- |
| Learning Outcomes |
At the end of this course, the students;
- Learns the fundamental concepts of human relations and effective communication processes.
- Gains knowledge about the basic principles and techniques of negotiation processes.
|
| Mode of Delivery | Face to face |
|---|
| Prerequisites | No |
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| Recommended Optional Programme Components | |
|---|
| Course Description | The Human Relations and Negotiation Techniques course is designed to develop students' effective communication and negotiation skills. The course focuses on empathy, active listening, emotional intelligence, and conflict resolution strategies that are essential for success in both personal and professional relationships. It aims to equip students with the skills to improve human relations, effectively manage negotiation processes, and develop a solution-oriented approach. |
|---|
| Course Contents |
| WEEK |
TOPICS |
|
1st Week |
Introduction |
|
2nd Week |
Emotions and Negotiation Techniques |
|
3rd Week |
Objectives of Negotiation |
|
4th Week |
Parties Involved in Negotiation |
|
5th Week |
Key Considerations in Negotiation |
|
6th Week |
Developing a Negotiation Style I |
|
7th Week |
Developing a Negotiation Style II |
|
8th Week |
Stages of the Negotiation Process |
|
9th Week |
Building Trust |
|
10th Week |
Power, Persuasion, and Ethics |
|
11th Week |
Creativity in Negotiation |
|
12th Week |
Negotiation Strategies |
|
13th Week |
Types of Negotiation and Social Dilemmas |
|
14th Week |
General Review |
|
15th Week |
General Review |
|
| Recommended or Required Reading | Müzakere Teknikleri", Canan Çetin, Beta Yayınları |
|---|
| Planned Learning Activities and Teaching Methods |
|
|---|
| Assessment Methods and Criteria |
|
| ECTS Allocated Based on Student Workload |
| Activities |
Quantity |
Duration (Hour) |
Total Workload (Hour) |
| Midterm exam |
1 |
3 |
3 |
| Preparation for Quiz |
|
|
|
| Individual or group work |
14 |
5 |
70 |
| Preparation for Final exam |
1 |
95 |
95 |
| Course hours |
14 |
3 |
42 |
| Preparation for Midterm exam |
1 |
90 |
90 |
| Laboratory (including preparation) |
|
|
|
| Final exam |
|
|
|
| Homework |
1 |
3 |
3 |
| Total Work Load | 303 |
| Total Work Load / 30 (h) | 10.1 |
| ECTS Credit of the Course | 10 |
|
| Language of Instruction | Turkish |
|---|
| Work Placement(s) | No |
|---|
