| Course Type | Elective Course |
|---|
| Course Level | Associate Degree |
|---|
| Year of Study | - |
|---|
| Semester | - |
|---|
| ECTS | 3 |
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| Name of Lecturer(s) |
|
| Learning Outcomes |
At the end of this course, the students;
- Official protocol and hierarchy management: analyzes the rules of state protocol, civil administration, military and academic hierarchy; applies a priority-sequence based on "rank" and "title" in official reception, ceremonies, welcoming and farewell processes.
- Official correspondence, invitation and visit protocol: applies hierarchical forms of address and signature in official correspondence; manages invitations, seating arrangements, official visits, banquets and award ceremonies in accordance with state and business norms.Corporate representation, office and public space rules: acquires the ability to represent the institution and the manager in the public sphere; acts in accordance with office etiquette, official vehicle protocol, flag regulations and international diplomatic representation rules.
- Official correspondence, invitation and visit protocol: applies hierarchical forms of address and signature in official correspondence; manages invitations, seating arrangements, official visits, banquets and award ceremonies in accordance with state and business norms.
- Personal representation, corporate etiquette and manners: internalizes dress codes, professional image, public speaking, introductions, and corporate courtesy rules in business life; effectively uses protocol language in superior-subordinate relationships and during crises.
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| Mode of Delivery | Face to face |
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| Prerequisites | No |
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| Recommended Optional Programme Components | None |
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| Course Description | Student; explains the concepts of the social protocol and code of conduct, defines and describes the elements of the rules of courtesy and good manners, defines executive and secretarial protocol, guest visits and protocol, describes the official correspondence protocol, explains the rules of the vehicles and other transport authority protocol, definition of invitation and banquet protocol, define of Flag protocol, definition the meeting and ceremonial protocol, describe the job interview protocol. |
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| Course Contents |
| WEEK |
TOPICS |
|
1st Week |
Course introduction, objectives, and learning goals; the concept of protocol, its definition, historical development, and importance in public life; types of protocol |
|
2nd Week |
The hierarchy of state protocol; principles governing the order of precedence in the capital and local administration; rules of precedence and order of appearance |
|
3rd Week |
The distinction between public and social spheres; social norms; certain legal rules; key areas where protocol is applied. |
|
4th Week |
Office protocol, conduct in the office, rules for receptions and meetings, and relationships in the workplace. |
|
5th Week |
Official vehicle protocol, seating arrangements in official vehicles, and rules to be followed during welcome and farewell ceremonies. |
|
6th Week |
Corporate and official correspondence protocol, hierarchical forms of address and signature procedures, congratulatory and condolence letters |
|
7th Week |
Etiquette and manners in corporate and social life; introductions and being introduced in social and professional settings. |
|
8th Week |
Midterm Exam |
|
9th Week |
Meeting protocol; types of official and corporate meetings; management styles. |
|
10th Week |
Invitation, banquet, and hospitality protocol; table and seating arrangements; menu selection. |
|
11th Week |
Professional image management, public speaking, dress code, and corporate attire. |
|
12th Week |
Ceremonial protocol, official openings, award ceremonies, memorial services, celebrations, gift-giving, and holiday greetings. |
|
13th Week |
International protocol, diplomatic relations, and principles for hosting foreign guests. |
|
14th Week |
Official flag regulations, and the use of emblems, logos, and corporate symbols |
|
15th Week |
|
|
| Recommended or Required Reading | Altınöz, M. ve diğerleri. (2002). Protokol bilgisi. Nobel Yayınları.
Atlıoğlu, Y. ve Erdoğan, S. (1993). Görgü kuralları ve sofra düzenleme. Açık Öğretim Fakültesi Yayını.
Aytürk, N. (2004). Protokol yönetimi (Yayın No. 320). Türkiye ve Ortadoğu Amme İdaresi Enstitüsü.
Deniz, H. (2003). Görgü kuralları. İnkılap Kitabevi.
Mısırlı, İ. (2004). Protokol bilgisi. Detay Yayıncılık.
Öznal, E. (1992). Protokol, görgü-nezaket kuralları (5. baskı). Genelkurmay Askeri Tarih ve Stratejik Etüt Başkanlığı Yayınları.
Sevinç, N. (2004). Protokol bilgisi. Detay Yayıncılık.
Ünlütürk, A. (2002). Sosyal davranış kuralları ve protokol. Dost Kitabevi Yayınları.
|
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| Planned Learning Activities and Teaching Methods |
- Lecture
- Discussion
- Questions/Answers
- Practice
- Presentation
- Problem Solving
- Case Study
|
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| Assessment Methods and Criteria |
|
Quantity |
Percentage (%) |
| Mid-term |
1 |
50 |
| Total(%) |
|
50 |
| Contribution of In-term Studies to Overall Grade(%) |
|
50 |
| Contribution of Final Examination to Overall Grade(%) |
|
50 |
| Total(%) |
|
100 |
|
| ECTS Allocated Based on Student Workload |
| Activities |
Quantity |
Duration (Hour) |
Total Workload (Hour) |
| Midterm exam |
1 |
1 |
1 |
| Preparation for Quiz |
|
|
|
| Individual or group work |
|
|
|
| Preparation for Final exam |
1 |
40 |
40 |
| Course hours |
14 |
2 |
28 |
| Preparation for Midterm exam |
1 |
20 |
20 |
| Laboratory (including preparation) |
|
|
|
| Final exam |
1 |
1 |
1 |
| Homework |
|
|
|
| Total Work Load | 90 |
| Total Work Load / 30 (h) | 3 |
| ECTS Credit of the Course | 3 |
|
| Language of Instruction | Turkish |
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| Work Placement(s) | No |
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