INTRODUCTION TO ACCOMMODATION INDUSTRY

TRZ104

Course Code: TRZ104
Semester: Second Term (Spring)
Theory+Practice: 3 + 0
ECTS: 4

Course Type

Compulsory Course

Course Level

Bachelor's Degree

Year of Study

Semester

Second Term (Spring)

ECTS

Name of Lecturer(s)

Associate Professor Gülten Yurtseven

Learning Outcomes

At the end of this course, the students;

Know the basic concepts and the historical development process related to the hospitality industry.
Know the basic concepts related to accommodation establishment management and explain the managerial processes.
Know the departments present in accommodation establishments and the relationships between these departments.
Explain the responsibility and activity areas of departments in accommodation establishments.
Know the duties and responsibilities of employees in accommodation establishments.

Mode of Delivery

Face to face

Prerequisites

Recommended Optional Programme Components

None

Course Description

In this course, students will be provided with information regarding the management and management processes of hotels and other accommodation businesses, the responsibilities of employees in various departments and divisions, as well as topics related to value creation and maintaining the created value in such businesses.

Course Contents

WEEK	TOPICS
1^st Week	Introduction to the hotel industry, the emergence of tourism and the characteristics of tourism
2^nd Week	Institutions that keep tourism statistics and why statistics are kept and types of tourism
3^rd Week	Qualities of a tourism facility, locations that can be included in it, types of accommodation facilities
4^th Week	Hotel management process, hotel departments, department officers and their duties
5^th Week	Factors affecting the development of tourism, tourism demand and supply
6^th Week	Positive and negative effects of tourism on natural, artificial and cultural environments
7^th Week	Positive and negative effects of tourism on the economy
8^th Week	Midterm exam
9^th Week	Positive and negative effects of tourism on the socio-cultural environment
10^th Week	Current issues in tourism and new tourism trends
11^th Week	Current problems in tourism and working conditions
12^th Week	Tourism terminology
13^th Week	Hotel visit and getting to know different departments and their duties
14^th Week	Hotel visit and getting to know different departments and their duties

Recommended or Required Reading

Çakıcı A.C., Kozak M., Azaltun M., Sökmen A. Otel İşletmeciliği. Detay Yayıncılık, Ankara, 2002.
Kozak, N., Kozak, Akoğlan M., Kozak, M. (2023). Genel Turizm, İlkeler ve Kavramlar. Yenilenmiş 25. Baskı, Detay Yayıncılık.
Kavramlar ve Örneklerle Genel Turizm. Editör: Prof. Dr. A. Celil Çakıcı. 2. Baskı. Detay Yayıncılık, 2021.

Planned Learning Activities and Teaching Methods

Lecture
tartışma
örnek olay
otel ziyareti

Assessment Methods and Criteria

	Quantity	Percentage (%)
Mid-term	1	30
Quiz	2	20
Total(%)		50
Contribution of In-term Studies to Overall Grade(%)		50
Contribution of Final Examination to Overall Grade(%)		50
Total(%)		100

ECTS Allocated Based on Student Workload

Activities	Quantity	Duration (Hour)	Total Workload (Hour)
Midterm exam	1	2	2
Preparation for Quiz	2	2	4
Individual or group work	14	3	42
Preparation for Final exam	1	15	15
Course hours	14	3	42
Preparation for Midterm exam	1	9	9
Laboratory (including preparation)
Final exam	1	2	2
Homework
Quiz	2	2	4
Total Work Load			120
Total Work Load / 30 (h)			4
ECTS Credit of the Course			4

Language of Instruction

Turkish

Work Placement(s)

Programme Qualifications / Learning Outcomes

	LO1	LO2	LO3	LO4	LO5
K1			X	X	X
K2
K3
K4
K5
K6	X	X	X	X	X
K7
K8
K9