Information Package

Program of Tourism and Travel Services

TUSE104

AUTOMATION SYSTEMS IN TOURISM ENTERPRISES

Course Code
TUSE104
Semester
Second Term (Spring)
Theory+Practice
2 + 2
ECTS
6
Course TypeCompulsory Course
Course LevelAssociate Degree
Year of Study1
SemesterSecond Term (Spring)
ECTS6
Name of Lecturer(s) -
Learning Outcomes

At the end of this course, the students;

  1. Ability to create guest, company and agency profile.
  2. Ability to make Front Desk, Cashiering and Housekeeping
  3. Ability to make reports
  4. Checkin and out functions.
Mode of DeliveryFace to face
PrerequisitesNo
Recommended Optional Programme ComponentsNone
Course DescriptionThis course aims to enable students to use effectively FidelioOpera front and back office program by various applications of computer.
Course Contents
WEEK TOPICS
1st Week Introduction to Fidelio Opera Program
2nd Week Guest Profile
3rd Week Agency and Company Profiles
4th Week Reservation Options
5th Week Reservation Options
6th Week Group Reservation Options
7th Week Agency Reservation Options
8th Week Midterm
9th Week Check-in Options
10th Week Cashiering
11th Week Cashiering
12th Week Cashiering
13th Week Reports
14th Week Check-out and Housekeeping
Recommended or Required ReadingSökmen, A. (2009). Konaklama İşletmelerinde Opera-PMS Otomasyon Programı.
Planned Learning Activities and Teaching Methods
  • Practice
  • Lecture
  • Presentation
Assessment Methods and Criteria
Quantity Percentage (%)
Mid-term 1 35
Assignment 1 20
Total(%) 55
Contribution of In-term Studies to Overall Grade(%) 55
Contribution of Final Examination to Overall Grade(%) 45
Total(%) 100
ECTS Allocated Based on Student Workload
Activities Quantity Duration (Hour) Total Workload (Hour)
Midterm exam 1 1 1
Preparation for Quiz
Individual or group work 6 5 30
Preparation for Final exam 1 50 50
Course hours 15 3 45
Preparation for Midterm exam 1 30 30
Laboratory (including preparation)
Final exam 1 1 1
Homework 1 30 30
Total Work Load187
Total Work Load / 30 (h)6.23
ECTS Credit of the Course6
Language of InstructionTurkish
Work Placement(s)No
LO1 LO2 LO3 LO4
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K2 X X X X
K3 X X X X
K4
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K6 X X X X
K7 X X
K8
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K12 X X X X
K13