| Course Type | Elective Course |
|---|
| Course Level | Bachelor's Degree |
|---|
| Year of Study | - |
|---|
| Semester | - |
|---|
| ECTS | 3 |
|---|
| Name of Lecturer(s) |
- |
| Learning Outcomes |
At the end of this course, the students;
- Within the framework of protocol rules, they have knowledge about introductions, introductions, address and greetings, office behaviours, protocol correspondence, job interview rules, executive assistant.
|
| Mode of Delivery | Face to face |
|---|
| Prerequisites | No |
|---|
| Recommended Optional Programme Components | None |
|---|
| Course Description | Historical development of social behavior and protocol rules and the importance of knowing and applying protocol rules in social life and work environment are explained. The importance of outer appearance and clothing, acquaintance and introduction, addressing and greeting, welcome and farewell are taught. Code of conduct and relations with superiors, protocol on telephone, appointment protocol, protocol in written communication, business meetings and meeting protocol are explained. Official invitations, business lunches, giving gifts, sending flowers, thanking, protocol rules applied in vehicles are also included in the course. |
|---|
| Course Contents |
| WEEK |
TOPICS |
|
1st Week |
Course Description and Introduction |
|
2nd Week |
The Concept of Protocol |
|
3rd Week |
Social Behavior and Rules of Protocol I |
|
4th Week |
Social Behavior and Rules of Protocol II |
|
5th Week |
The Importance of Appearance and Dress |
|
6th Week |
Introductions and Introducing Others |
|
7th Week |
Forms of Address and Greetings |
|
8th Week |
Behavior in Official Settings |
|
9th Week |
Midterm Exam |
|
10th Week |
Protocol in Written Communication |
|
11th Week |
Invitation and Banquet Protocol |
|
12th Week |
Business Meetings |
|
13th Week |
Protocol Correspondence |
|
14th Week |
Executive Assistant Protocol |
|
15th Week |
Giving and Receiving Gifts; Sending Flowers |
|
16th Week |
Telephone Protocol |
|
17th Week |
Final Exam |
|
| Recommended or Required Reading | 1. Aytürk, N. (2011). Protokol Bilgisi. Nobel Yayıncılık, Ankara.
2. Ünlütürk, A. (2002). Sosyal Davranış Kuralları ve Protokol. Dost Kitapevi, Ankara. |
|---|
| Planned Learning Activities and Teaching Methods |
- Lecture
- Discussion
- Questions/Answers
|
|---|
| Assessment Methods and Criteria |
|
Quantity |
Percentage (%) |
| Mid-term |
1 |
40 |
| Total(%) |
|
40 |
| Contribution of In-term Studies to Overall Grade(%) |
|
40 |
| Contribution of Final Examination to Overall Grade(%) |
|
60 |
| Total(%) |
|
100 |
|
| ECTS Allocated Based on Student Workload |
| Activities |
Quantity |
Duration (Hour) |
Total Workload (Hour) |
| Midterm exam |
1 |
1 |
1 |
| Preparation for Quiz |
|
|
|
| Individual or group work |
1 |
15 |
15 |
| Preparation for Final exam |
1 |
25 |
25 |
| Course hours |
14 |
2 |
28 |
| Preparation for Midterm exam |
1 |
20 |
20 |
| Laboratory (including preparation) |
|
|
|
| Final exam |
1 |
1 |
1 |
| Homework |
3 |
1 |
3 |
| Total Work Load | 93 |
| Total Work Load / 30 (h) | 3.1 |
| ECTS Credit of the Course | 3 |
|
| Language of Instruction | Turkish |
|---|
| Work Placement(s) | No |
|---|
