| Course Type | Elective Course |
|---|
| Course Level | Bachelor's Degree |
|---|
| Year of Study | 3 |
|---|
| Semester | - |
|---|
| ECTS | 5 |
|---|
| Name of Lecturer(s) |
|
| Learning Outcomes |
At the end of this course, the students;
- Know the basic concepts of productivity and quality management.
- Know the relationship between quality and productivity.
- Know how to use the quality management in organizations.
- Know different statistical quality control techniques.
|
| Mode of Delivery | Face to face |
|---|
| Prerequisites | No |
|---|
| Recommended Optional Programme Components | NA |
|---|
| Course Description | To learn productivity and quality concepts, to explain the relationship between productivity and quality, to comprehend basic concepts of quality management, and to gain the ability to use statistical process control tools within the context of quality management. |
|---|
| Course Contents |
| WEEK |
TOPICS |
|
1st Week |
Definitions of quality, dimensions of quality, quality of design and conformance, PDCA cycle, quality costs |
|
2nd Week |
Definitions of productivity, the relationship between productivity and quality, productivity and quality management, Voice of the Customer / Kano Model |
|
3rd Week |
Basic statistics concepts used in quality management I |
|
4th Week |
Basic statistical concepts used in quality management II |
|
5th Week |
Statistical process control |
|
6th Week |
Statistical process control |
|
7th Week |
Quantitative control charts |
|
8th Week |
Mid-term examination |
|
9th Week |
Quantitative control charts |
|
10th Week |
Qualitative control charts |
|
11th Week |
Qualitative control charts |
|
12th Week |
Process capability analysis |
|
13th Week |
Application examples |
|
14th Week |
Minitab/Excel applications |
|
| Recommended or Required Reading | Integrating Productivity and Quality Management, J. A. Edosomwan (CRC Press, 1995); Quality Management for the Technology Sector, J. Berk, S. Berk, (Routledge, 2000); Montgomery, D.C, Introduction to Statistical Quality Control, John Wiley&Sons.
|
|---|
| Planned Learning Activities and Teaching Methods |
|
|---|
| Assessment Methods and Criteria |
|
Quantity |
Percentage (%) |
| Mid-term |
1 |
40 |
| Quiz |
2 |
10 |
| Total(%) |
|
50 |
| Contribution of In-term Studies to Overall Grade(%) |
|
50 |
| Contribution of Final Examination to Overall Grade(%) |
|
50 |
| Total(%) |
|
100 |
|
| ECTS Allocated Based on Student Workload |
| Activities |
Quantity |
Duration (Hour) |
Total Workload (Hour) |
| Midterm exam |
1 |
2 |
2 |
| Preparation for Quiz |
2 |
6 |
12 |
| Individual or group work |
14 |
1.5 |
21 |
| Preparation for Final exam |
1 |
33 |
33 |
| Course hours |
14 |
3 |
42 |
| Preparation for Midterm exam |
1 |
25 |
25 |
| Laboratory (including preparation) |
|
|
|
| Final exam |
1 |
2 |
2 |
| Homework |
|
|
|
| Quiz |
2 |
0.5 |
1 |
| Total Work Load | 138 |
| Total Work Load / 30 (h) | 4.6 |
| ECTS Credit of the Course | 5 |
|
| Language of Instruction | Turkish |
|---|
| Work Placement(s) | No |
|---|
