| Course Type | Compulsory Course |
|---|
| Course Level | Master's Degree With Thesis |
|---|
| Year of Study | - |
|---|
| Semester | - |
|---|
| ECTS | 10 |
|---|
| Name of Lecturer(s) |
|
| Learning Outcomes |
At the end of this course, the students;
- will have an ability to interpret TQM principles,
- will have an ability to interpret TQM Gurus' thoughts,
- will have an ability to establish quality organization in a firm,
- will have an ability to apply strategic performance management,
- will have an ability to employ problem-solving tools,
- will have an ability to analyze and identify organizational culture and quality culture
- will have an ability to analyze quality models
- will have an ability to identify leadership and motivation requirements for successful TQM applications.
|
| Mode of Delivery | Face to face |
|---|
| Prerequisites | No |
|---|
| Recommended Optional Programme Components | None |
|---|
| Course Description | |
|---|
| Course Contents |
| WEEK |
TOPICS |
|
1st Week |
Principles of TQM and general quality knowledge |
|
2nd Week |
Principles of TQM and general quality knowledge |
|
3rd Week |
Principles of TQM and general quality knowledge |
|
4th Week |
General quality knowledge and quality gurus' thoughts |
|
5th Week |
Quality organization |
|
6th Week |
Strategic performance management, hoshin planning |
|
7th Week |
Societal culture, organizational culture and quality culture |
|
8th Week |
Self-assessment, quality models |
|
9th Week |
Midterm |
|
10th Week |
Leadership and motivation |
|
11th Week |
Problem solving tools |
|
12th Week |
Benchmarking and empowerment |
|
13th Week |
Team work |
|
14th Week |
Article presentations |
|
| Recommended or Required Reading | Deming E. (1996) Krizden Çıkış, Kalder Yayınları.
Imai, M. (1986) Kaizen, Kalder Yayınları.
Juran and Gryna (2001) Quality Planning & Analysis, 4th ed., McGraw-Hill.
|
|---|
| Planned Learning Activities and Teaching Methods |
- Lecture
- Discussion
- Problem Solving
- Presentation
|
|---|
| Assessment Methods and Criteria |
|
Quantity |
Percentage (%) |
| Mid-term |
1 |
30 |
| Assignment |
8 |
30 |
| Presentation of Article |
1 |
10 |
| Total(%) |
|
70 |
| Contribution of In-term Studies to Overall Grade(%) |
|
70 |
| Contribution of Final Examination to Overall Grade(%) |
|
30 |
| Total(%) |
|
100 |
|
| ECTS Allocated Based on Student Workload |
| Activities |
Quantity |
Duration (Hour) |
Total Workload (Hour) |
| Midterm exam |
1 |
2 |
2 |
| Preparation for Quiz |
|
|
|
| Individual or group work |
14 |
12 |
168 |
| Preparation for Final exam |
1 |
20 |
20 |
| Course hours |
14 |
3 |
42 |
| Preparation for Midterm exam |
1 |
20 |
20 |
| Laboratory (including preparation) |
|
|
|
| Final exam |
1 |
2 |
2 |
| Homework |
9 |
6 |
54 |
| Total Work Load | 308 |
| Total Work Load / 30 (h) | 10.26 |
| ECTS Credit of the Course | 10 |
|
| Language of Instruction | Turkish |
|---|
| Work Placement(s) | No |
|---|
