Information Package

Master's of Business Administration without Thesis

BUSZ534

CONSUMER BEHAVIOUR

Course Code
BUSZ534
Semester
-
Theory+Practice
3 + 0
ECTS
10
Course TypeElective Course
Course LevelMaster's Degree Without Thesis
Year of Study-
Semester-
ECTS10
Name of Lecturer(s)
Learning Outcomes

At the end of this course, the students;

  1. Know the concepts of perception, learning, motivation, self, attitude.
  2. Know the types of individual decision making types.
  3. Know the process of consumers buying decision process.
  4. Know the methods of buying used in persuasion of consumers.
  5. Know the effective factors on purchasing.
Mode of DeliveryFace to face
PrerequisitesNo
Recommended Optional Programme Components
Course DescriptionThe main topics of this course are the nature of consumer behavior and the factors that are the main determinants of this behavior. In this context, the data processing and decision making processes of consumers are analyzed along with the factors that influence the attitudes and purchasing behavior of consumers.
Course Contents
WEEK TOPICS
1st Week Introduction to consumer behaviors
2nd Week Perception and learning
3rd Week Motivation, values, self
4th Week Personality and life styles
5th Week Attitudes, attitudes change and interactive communication
6th Week Individual decision making, buying and disposing
7th Week Group influence and opinion leadership
8th Week Mid-term examination
9th Week Household decision making
10th Week Consumers subcultures: income and social class, ethnic group, racial, religion and age subcultures
11th Week Consumers and cultures
12th Week Project presentations
13th Week Project presentations
14th Week Project presentations
15th Week General Review
Recommended or Required ReadingSolomon, Michael R. (2002). Consumer Behaviour: Buying, Having and Being International. 5. basım. Prentice Hall.
Planned Learning Activities and Teaching Methods
  • Lecture
  • Discussion
Assessment Methods and Criteria
Quantity Percentage (%)
Mid-term 1 30
Project 1 30
Presentation of Article 1 15
Total(%) 75
Contribution of In-term Studies to Overall Grade(%) 75
Contribution of Final Examination to Overall Grade(%) 25
Total(%) 100
ECTS Allocated Based on Student Workload
Activities Quantity Duration (Hour) Total Workload (Hour)
Midterm exam 1 10 10
Preparation for Quiz
Individual or group work
Preparation for Final exam
Course hours
Preparation for Midterm exam
Laboratory (including preparation)
Final exam 1 20 20
Homework
Total Work Load30
Total Work Load / 30 (h)1
ECTS Credit of the Course10
Language of InstructionEnglish
Work Placement(s)No
LO1 LO2 LO3 LO4 LO5
K1 X X X X X
K2
K3
K4 X X X X X
K5
K6
K7 X
K8
K9
K10
K11
K12
K13
K14
K15 X
K16