COMMUNICATION SKILLS

SW123

Course Code: SW123
Semester: -
Theory+Practice: 2 + 0
ECTS: 4

Course Type

Elective Course

Course Level

Bachelor's Degree

Year of Study

Semester

ECTS

Name of Lecturer(s)

Instructor Emine Arzu Oral

Learning Outcomes

At the end of this course, the students;

will understand the factors related to the theoretical and conceptual dimensions of communication
will learn the dynamics of communication and ways of solution to produce conflicts
will gain verbal and non-verbal communication skills.

Mode of Delivery

Face to face

Prerequisites

Recommended Optional Programme Components

None

Course Description

This course aims to enable students to have an idea on communication science, the basic concepts and improve and use of communication skills.

Course Contents

WEEK	TOPICS
1^st Week	Definition and basic properties of communication.
2^nd Week	Listening Skills
3^rd Week	Self Expression Skills.
4^th Week	Communication models / TA and Communication
5^th Week	Emphaty
6^th Week	Anger Management
7^th Week	Communication Conflicts
8^th Week	Mid-term
9^th Week	Communication Conflicts and Mediation
10^th Week	Communication Conflicts and Mediation
11^th Week	Communication with Different Client Systems
12^th Week	Communication with Different Client Systems
13^th Week	Communication with Different Client Systems
14^th Week	General Evaluation
15^th Week	Preparation for the exam

Recommended or Required Reading

Bush, R.A.B., Folger, J. P. (2013). Arabuluculuk ve getirileri: Dönüşümsel Çatışma Yaklaşımı. (Çev: Gamze Sart). Ankara:Nobel.
Dana, D. (2000). Conflict resolution. Boston: McGraw Hill.
Dökmen, Ü. (2006). İletişim Çatışmaları ve Empati. Ankara. Sistem Yayıncılık.
Folger, P., J., Poole, S., M., Stutman, K., R.(3013). Çatışma yönetimi: İlişkiler, gruplar, ve kuruluşlar için stratejiler (Çev: Akkoyun, F.). Ankara:Nobel.
Kaya, A. (2010). Kişilerarası İlişkiler ve Etkili İletişim. Ankara. Pegem Akademi Yayıncılık.
Öğülmüş, S. (2006). Kişilerarası Sorun Çözme Becerileri ve Eğitimi. Ankara. Nobel Yayın Dağıtım.
Rosenberg, M. B. (2005). We can work it out: Resolving conflicts peacefully and powerfully. CA: PuddleDancer Press.
Satir, V. (2001). İnsan Yaratmak. İstanbul. Beyaz Yayınları.

Planned Learning Activities and Teaching Methods

Lecture
Discussion
Questions/Answers

Assessment Methods and Criteria

	Quantity	Percentage (%)
Mid-term	1	30
Assignment	1	30
Total(%)		60
Contribution of In-term Studies to Overall Grade(%)		60
Contribution of Final Examination to Overall Grade(%)		40
Total(%)		100

ECTS Allocated Based on Student Workload

Activities	Quantity	Duration (Hour)	Total Workload (Hour)
Midterm exam	1	2	2
Preparation for Quiz	14	1	14
Individual or group work
Preparation for Final exam	5	5	25
Course hours	14	2	28
Preparation for Midterm exam	4	4	16
Laboratory (including preparation)
Final exam	1	2	2
Homework	1	30	30
Presentation (including preperation)
Workshop
Project
Quiz
Take-home
Field Research
Meeting with advisor
Performance Practice
Book Presentation
Article Presentation
Case Study Presentation
Thesis Proposal
M.S. Thesis
Article
Thesis Research
Weekly Articles and Resource Research
Preperation for Presentations
Total Work Load			117
Total Work Load / 30 (h)			3.9
ECTS Credit of the Course			4

Language of Instruction

Turkish

Work Placement(s)

Programme Qualifications / Learning Outcomes

	LO1	LO2	LO3
K1			X
K2	X	X	X
K3			X
K4
K5
K6	X	X	X
K7