Information Package
baskent.edu.tr

Program of Healthcare Management (Turkish)

HCM167

BASIC COMMUNICATION AND PRESENTATION SKILLS

Course Code
HCM167
Semester
First Term (Fall)
Theory+Practice
3 + 0
ECTS
4
Course TypeCompulsory Course
Course LevelBachelor's Degree
Year of Study1
SemesterFirst Term (Fall)
ECTS4
Name of Lecturer(s)
Learning Outcomes

At the end of this course, the students;

  1. Gain competence about construction of institutional infrastructure of communication perspective
  2. Wiil be able to learn the dynamics of communication conflicts and produce solutions
  3. Able to acquire verbal and nonverbal communication skills
Mode of DeliveryFace to face
PrerequisitesNo
Recommended Optional Programme ComponentsThere is no recommended optional programme component for this course.
Course DescriptionIn this course, information on the basic concepts and importance of communication is presented, and the basic information necessary for students to have effective communication skills in social and professional life is provided.
Course Contents
WEEK TOPICS
1st Week Definition and basic features of communication
2nd Week Listening skills
3rd Week Self-expression skills
4th Week Contact patterns
5th Week Contact patterns
6th Week Empathy
7th Week Anger management
8th Week Midterm exam
9th Week Communication conflicts
10th Week Mediation in communication conflicts
11th Week Mediation in communication conflicts
12th Week Communication with different groups
13th Week Communication with different groups
14th Week Student presentations
15th Week Student presentations
Recommended or Required ReadingBush, R.A.B., Folger, J. P. (2013). Arabuluculuk ve getirileri: Dönüşümsel Çatışma Yaklaşımı. (Çev: Gamze Sart). Ankara:Nobel.
Dana, D. (2000). Conflict resolution. Boston: McGraw Hill.
Dökmen, Ü. (2006). İletişim Çatışmaları ve Empati. Ankara. Sistem Yayıncılık
Folger, P., J., Poole, S., M., Stutman, K., R.(3013). Çatışma yönetimi: İlişkiler, gruplar, ve kuruluşlar için stratejiler (Çev: Akkoyun, F.). Ankara:Nobel.
Kaya, A. (2010). Kişilerarası İlişkiler ve Etkili İletişim. Ankara. Pegem Akademi Yayıncılık.
Öğülmüş, S. (2006). Kişilerarası Sorun Çözme Becerileri ve Eğitimi. Ankara. Nobel Yayın Dağıtım.
Rosenberg, M. B. (2005). We can work it out: Resolving conflicts peacefully and powerfully. CA: PuddleDancer Press.
Satir, V. (2001). İnsan Yaratmak. İstanbul. Beyaz Yayınları
Planned Learning Activities and Teaching Methods
  • Lecture
  • Presentation
  • Discussion
  • Questions/Answers
  • Project
  • Case Study
Assessment Methods and Criteria
Quantity Percentage (%)
Mid-term 1 30
Project 1 30
Total(%) 60
Contribution of In-term Studies to Overall Grade(%) 60
Contribution of Final Examination to Overall Grade(%) 40
Total(%) 100
ECTS Allocated Based on Student Workload
Activities Quantity Duration (Hour) Total Workload (Hour)
Midterm exam 1 1 1
Preparation for Quiz
Individual or group work 1 14 14
Preparation for Final exam 1 30 30
Course hours 14 3 42
Preparation for Midterm exam 1 25 25
Laboratory (including preparation)
Final exam
Homework
Project 1 25 25
Total Work Load137
Total Work Load / 30 (h)4.56
ECTS Credit of the Course4
Language of InstructionTurkish
Work Placement(s)No

Programme Qualifications / Learning Outcomes

LO1 LO2 LO3
K1 X X X
K2 X X X
K3
K4
K5
K6 X X X
K7
K8
K9
K10