Information Package
baskent.edu.tr

Program of First and Emergency Aid

SHMY230

COMMUNICATION

Course Code
SHMY230
Semester
-
Theory+Practice
2 + 0
ECTS
3
Course TypeElective Course
Course LevelAssociate Degree
Year of Study-
Semester-
ECTS3
Name of Lecturer(s)
Learning Outcomes

At the end of this course, the students;

  1. Explains the concept, process, and types of communication; analyzes the fundamental principles and components of effective communication in interpersonal and social contexts.
  2. Applies empathetic communication, effective listening, assertiveness, and conflict management techniques to overcome barriers in interpersonal communication and develop appropriate communication strategies
  3. Demonstrates the ability to establish ethical and professional communication within healthcare settings, including communication with patients, relatives, and special patient groups (children, elderly, disabled); applies verbal, nonverbal, and written communication rules to achieve professional competency.
Mode of DeliveryFace to face
PrerequisitesNo
Recommended Optional Programme ComponentsNone
Course DescriptionThis course aims to provide students with fundamental theoretical knowledge about the definition, elements, characteristics, and types of communication. The course covers interpersonal communication, the communication process and its components, characteristics of verbal and nonverbal communication, communication styles, and communication barriers. It also emphasizes effective communication techniques, the concept of empathy, and the skills and methods required to establish healthy communication with patients and their relatives.
Course Contents
WEEK TOPICS
1st Week Week 1:Course introduction and expectations; communication definition and process elements.
2nd Week
3rd Week Week 2:Concept and definition of communication ? Elements of the communication process II
4th Week
5th Week Week 3:Social communication
6th Week
7th Week Week 4:Interpersonal communication
8th Week
9th Week Week 5:Self-awareness, empathetic communication, ?You-language? and ?I-language?
10th Week
11th Week Week 6:Types of communication: Definition and forms of verbal communication and body language.
12th Week
13th Week Week 7:Types of communication: Definition of nonverbal communication and examples of its forms.
14th Week
15th Week Week 8:Midterm Exam
16th Week
17th Week Week 9:Communication styles (Passive, Aggressive, Manipulative, Assertive styles; Assertiveness and related techniques)
18th Week
19th Week Week 10:Types of listening and effective listening ? Barriers to effective listening; Interpersonal communication barriers
20th Week
21st Week Week 11:Effective communication techniques and conflict
22nd Week
23rd Week Week 12:Communication in professional life (Formal communication); Rules of written communication
24th Week
25th Week Week 13:Communication in healthcare services; Communication with patients and their relatives
26th Week
27th Week Week 14:Communication with special patient populations (Children, Elderly, Disabled individuals)
28th Week
29th Week Week 15:Official Holiday
30th Week
31st Week Week 16:General evaluation
Recommended or Required ReadingDemiray,U. (2008); Etkili İletişim, Ankara:Pegem Akademi
Dinççağ, A., (1999), Hasta ile İletişim, Sistem yayıncılık,
Guilane., E.(2003), İletişim mi Kolay, Sistem Yayıncılık
Güriz., D. (2008); Kişilerarası İletişim, Nobel Yayınları
Kaypakoğlu., S. ( 2008 ); Kişilerarası İletişim, Derin yayınları
McKay, M. (2006); İletişim Becerileri, Ankara: HYB Yayıncılık
Mısırlı., İ. ( 2008); Genel ve Teknik İletişim
Mutlu, E. (1998); İletişim Sözlüğü, Ankara: Bilim ve Sanat Yayınları
Özer., K. ( 2009 ); İletişimsizlik Becerisi, Sistem Yayıncılık,
Polat., F. ( 2009) İletişim Nasıl Kurulur, Avrupa Yakası Yayınları,
Üstün., D. ( 2005); İletişim Çatışmaları ve Empati, Sistem Yayıncılık
Planned Learning Activities and Teaching Methods
  • Lecture
  • Discussion
  • Questions/Answers
  • Case Study
  • Problem Solving
  • Practice
Assessment Methods and Criteria
Quantity Percentage (%)
Mid-term 1 50
Total(%) 50
Contribution of In-term Studies to Overall Grade(%) 50
Contribution of Final Examination to Overall Grade(%) 50
Total(%) 100
ECTS Allocated Based on Student Workload
Activities Quantity Duration (Hour) Total Workload (Hour)
Midterm exam 1 1 1
Preparation for Quiz
Individual or group work
Preparation for Final exam 1 40 40
Course hours 14 2 28
Preparation for Midterm exam 1 20 20
Laboratory (including preparation)
Final exam 1 1 1
Homework
Total Work Load90
Total Work Load / 30 (h)3
ECTS Credit of the Course3
Language of InstructionTurkish
Work Placement(s)No

Programme Qualifications / Learning Outcomes

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