Information Package
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Program of Bureau Management and Executive Assistance

BYYA105

EXECUTIVE SECRETARIAL WORK

Course Code
BYYA105
Semester
First Term (Fall)
Theory+Practice
3 + 0
ECTS
5
Course TypeCompulsory Course
Course LevelAssociate Degree
Year of Study1
SemesterFirst Term (Fall)
ECTS5
Name of Lecturer(s)
Learning Outcomes

At the end of this course, the students;

  1. Identify secretaryship job in general,
  2. Learn secretaryship types, duties and responsibilities.
  3. Know the properties of secretary.
  4. Understand the qualifications of secretaryship job,
  5. Performs effective and successful communication,
Mode of DeliveryFace to face
PrerequisitesNo
Recommended Optional Programme ComponentsNone
Course DescriptionImportance of the secretarial work for the office. Duties and responsibilities of secretary. Kinds of secretarial work, occupational attributes. Business entertaining, courtesies, manners.
Course Contents
WEEK TOPICS
1st Week General introduction to the course-definition of secretaryship-general concepts
2nd Week The meaning and scope of secretaryship job
3rd Week Secretaryship types, secretaryship education
4th Week Duties and responsibilities of a secretary
5th Week Personal properties of a secretary
6th Week Professional qualifications of a secretary
7th Week the properties that a secretary should own, job ethics of a secretary, human relations
8th Week MIDTERM
9th Week Politeness, manner and protocol rules in secretaryship
10th Week Conversation rules on the phone, physical appearence of a secretary
11th Week Organizing meetings by a secretary
12th Week Explaining time and image management in general
13th Week secretaryship services and office stewardess
14th Week Effective communication methods in secretaryship job
Recommended or Required Reading1. Öztoprak M.(2006) Sekreterlik Bilgisi, Seçkin Yayıncılık.
2. Altınöz M.(1999) Günümüz İş Ortamında Sekreterlik, Yargı Yayınevi.
3. Tutar H. (2002) Yönetici Sekreterliği, Nobel Yayınları.
4. Koç H. Ve Uygur A (2003) Sekreterlik Teknikleri, Detay Yayıncılık.
5. Demir P. (2000) Sekreterlik Teknikleri ve Büro Yönetimi, Tutibay Yayınları.
Planned Learning Activities and Teaching Methods
  • Lecture
  • Presentation
  • Case Study
  • Questions/Answers
Assessment Methods and Criteria
Quantity Percentage (%)
Mid-term 1 40
Quiz 1 20
Total(%) 60
Contribution of In-term Studies to Overall Grade(%) 60
Contribution of Final Examination to Overall Grade(%) 40
Total(%) 100
ECTS Allocated Based on Student Workload
Activities Quantity Duration (Hour) Total Workload (Hour)
Midterm exam 1 1 1
Preparation for Quiz 1 25 25
Individual or group work 14 1 14
Preparation for Final exam 1 40 40
Course hours 14 3 42
Preparation for Midterm exam 1 40 40
Laboratory (including preparation)
Final exam 1 1 1
Homework
Total Work Load163
Total Work Load / 30 (h)5.43
ECTS Credit of the Course5
Language of InstructionTurkish
Work Placement(s)No

Programme Qualifications / Learning Outcomes

LO1 LO2 LO3 LO4 LO5
K1 X X X X X
K2 X
K3 X X X X X
K4 X
K5 X X
K6 X X
K7 X X X
K8 X X X X X
K9 X
K10 X X
K11 X X X