Information Package

Master's of Technology and Knowledge Management with Thesis

TKM514

BUSINESS PROCESS MANAGEMENT

Course Code
TKM514
Semester
-
Theory+Practice
3 + 0
ECTS
10
Course TypeElective Course
Course LevelMaster's Degree With Thesis
Year of Study-
Semester-
ECTS10
Name of Lecturer(s)
Learning Outcomes

At the end of this course, the students;

  1. will be able to define business processes
  2. will be able to analyze business processes
  3. will be able to improve business processes
Mode of DeliveryFace to face
PrerequisitesNo
Recommended Optional Programme Components
Course DescriptionBusiness process modeling is seen as an effective tools for organizations to follow the processes of customers and employees. In the scope of this course, the basic concepts and techniques in identification of business processes, their modelling and process improvement will be presented with real life examples.
Course Contents
WEEK TOPICS
1st Week Introduction to Business Process Management (BPM): basic and related concepts
2nd Week BPM Lifecycle and Process Identification Phase
3rd Week Essential Business Process Modeling
4th Week Advanced Business Process Modeling
5th Week Advanced Business Process Modeling
6th Week Process Choreographies
7th Week Process Modeling Guidelines and Workflow Patterns
8th Week Midterm
9th Week Process Discovery
10th Week Qualitative Process Analysis
11th Week Quantitative Process Analysis
12th Week Business Process Redesign
13th Week Business Process Automation
14th Week Business Process Monitoring and Control
Recommended or Required ReadingMathias Weske. Business Process Management Concepts, Languages, Architectures, Springer

Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo A. Reijers. Fundamentals of Business Process Management, Springer
Planned Learning Activities and Teaching Methods
  • Lecture
  • Presentation
  • Questions/Answers
Assessment Methods and Criteria
Quantity Percentage (%)
Mid-term 1 30
Project 1 30
Total(%) 60
Contribution of In-term Studies to Overall Grade(%) 60
Contribution of Final Examination to Overall Grade(%) 40
Total(%) 100
ECTS Allocated Based on Student Workload
Activities Quantity Duration (Hour) Total Workload (Hour)
Midterm exam 1 3 3
Preparation for Quiz
Individual or group work 14 6 84
Preparation for Final exam 1 60 60
Course hours 14 3 42
Preparation for Midterm exam 1 50 50
Laboratory (including preparation)
Final exam 1 3 3
Homework
Project 1 50 50
Total Work Load292
Total Work Load / 30 (h)9.73
ECTS Credit of the Course10
Language of InstructionTurkish
Work Placement(s)No
LO1 LO2 LO3
K1
K2 X X X
K3
K4 X X X
K5
K6
K7 X X X
K8 X X X
K9
K10
K11
K12
K13