| Course Type | Elective Course |
|---|
| Course Level | Associate Degree |
|---|
| Year of Study | - |
|---|
| Semester | - |
|---|
| ECTS | 5 |
|---|
| Name of Lecturer(s) |
|
| Learning Outcomes |
At the end of this course, the students;
- To know the production processes in food and beverage establishments and food and beverage establishments.
- Knows purchasing techniques and beverage service in food and beverage businesses.
- Knows and uses service equipment.
|
| Mode of Delivery | Face to face |
|---|
| Prerequisites | No |
|---|
| Recommended Optional Programme Components | |
|---|
| Course Description | |
|---|
| Course Contents |
| WEEK |
TOPICS |
|
1st Week |
Introduction to Food and Beverage Service and Basic Principles |
|
2nd Week |
Management and Organization in Food and Beverage Businesses |
|
3rd Week |
Preparations Before Service |
|
4th Week |
Basic Service Techniques and Transport Procedures |
|
5th Week |
Basic Service Techniques and Transport Procedures |
|
6th Week |
Drinks and Beverage Service |
|
7th Week |
Drinks and Beverage Service |
|
8th Week |
Midterm |
|
9th Week |
Breakfast, Room and Cafe Services |
|
10th Week |
Service Applications to the Guest |
|
11th Week |
Service Applications to the Guest |
|
12th Week |
Guest Relations and Complaints |
|
13th Week |
Beverage Technologies (Factory Visit) |
|
14th Week |
Project / Homework Presentations |
|
| Recommended or Required Reading | Konaklama ve yiyecek içecek işletmelerinde servis tekniği ve uygulamaları, Doç.dr. Alptekin sökmen, detay yayıncılık, ankara, 2009.
Konaklama ve yiyecek içecek işletmelerinde servis tekniği ve yönetimi, Yrd. Doç.Dr. Yaşar YILMAZ, Detay Yayıncılık, Ankara, 2008 |
|---|
| Planned Learning Activities and Teaching Methods |
- Lecture
- Questions/Answers
- Practice
- Presentation
|
|---|
| Assessment Methods and Criteria |
|
Quantity |
Percentage (%) |
| Mid-term |
1 |
40 |
| Assignment |
1 |
10 |
| Total(%) |
|
50 |
| Contribution of In-term Studies to Overall Grade(%) |
|
50 |
| Contribution of Final Examination to Overall Grade(%) |
|
50 |
| Total(%) |
|
100 |
|
| ECTS Allocated Based on Student Workload |
| Activities |
Quantity |
Duration (Hour) |
Total Workload (Hour) |
| Midterm exam |
1 |
1 |
1 |
| Preparation for Quiz |
|
|
|
| Individual or group work |
14 |
3 |
42 |
| Preparation for Final exam |
1 |
30 |
30 |
| Course hours |
14 |
3 |
42 |
| Preparation for Midterm exam |
1 |
20 |
20 |
| Laboratory (including preparation) |
|
|
|
| Final exam |
1 |
1 |
1 |
| Homework |
1 |
20 |
20 |
| Total Work Load | 156 |
| Total Work Load / 30 (h) | 5.2 |
| ECTS Credit of the Course | 5 |
|
| Language of Instruction | Turkish |
|---|
| Work Placement(s) | No |
|---|
