Information Package

Master's of Public Health without Thesis

PUBH544

TOTAL QUALITY MANAGEMENT IN HEALTH CARE

Course Code
PUBH544
Semester
-
Theory+Practice
3 + 0
ECTS
8
Course TypeElective Course
Course LevelMaster's Degree Without Thesis
Year of Study-
Semester-
ECTS8
Name of Lecturer(s) -
Learning Outcomes

At the end of this course, the students;

  1. Students will be able to discuss the difference between quality assurance systems, continuous quality improvement and total quality management
  2. Students will be able to discuss performance evaluation methods aiming infrastructure, process and outcome improvement of the health services.
Mode of DeliveryFace to face
PrerequisitesNo
Recommended Optional Programme ComponentsNone
Course DescriptionThe aim of this course is to teach the scientific methods and continuous quality improvement principles in the determination of population and patients' needs and create resolution suggestions
Course Contents
WEEK TOPICS
1st Week Introduction to Healthcare Quality
2nd Week The Purpose and Philosophy of Quality Management
3rd Week Tools for Quality Improvement
4th Week Methods for Quality Improvement
5th Week Organization Design and Management
6th Week Quality in Healthcare Organizations
7th Week Patient Safety and Medical Errors
8th Week Statistics in Quality
9th Week information systems in Healthcare
10th Week Dashboards and Scorecards
11th Week External Quality Improvement: Accreditation, Quality Improvement Education, and Certification
12th Week Economics and Finance in Medical Quality Management
13th Week Interfaces Between Quality Improvement, Law, and Medical Ethics
14th Week Past, Present & Future of Healthcare Quality
Recommended or Required ReadingVarkey P. Medıcal qualıty management theory and practice. Jones and bartlett publishers, llc, and american college of medical quality, 2010
Planned Learning Activities and Teaching Methods
  • Lecture
  • Discussion
  • Questions/Answers
  • Presentation
Assessment Methods and Criteria
Quantity Percentage (%)
Mid-term 1 30
Assignment 4 40
Total(%) 70
Contribution of In-term Studies to Overall Grade(%) 70
Contribution of Final Examination to Overall Grade(%) 30
Total(%) 100
ECTS Allocated Based on Student Workload
Activities Quantity Duration (Hour) Total Workload (Hour)
Midterm exam 1 12 12
Preparation for Quiz
Individual or group work 14 8 112
Preparation for Final exam 1 47 47
Course hours 14 3 42
Preparation for Midterm exam
Laboratory (including preparation)
Final exam 1 1 1
Homework 4 8 32
Total Work Load246
Total Work Load / 30 (h)8.2
ECTS Credit of the Course8
Language of InstructionTurkish
Work Placement(s)No
LO1 LO2
K1 X X
K2
K3 X X
K4
K5
K6
K7
K8
K9 X X
K10
K11 X X