QUALITY CONTROL, PROCESS MANAGEMENT AND PLANNING

BUKP103

Course Code: BUKP103
Semester: First Term (Fall)
Theory+Practice: 3 + 0
ECTS: 4

Course Type

Compulsory Course

Course Level

Associate Degree

Year of Study

Semester

First Term (Fall)

ECTS

Name of Lecturer(s)

Instructor Buse Sergek

Learning Outcomes

At the end of this course, the students;

Explains the basic concepts related to quality and quality control processes.
Analyzes quality control processes, identifies control points, and develops a basic quality control plan.

Mode of Delivery

Face to face

Prerequisites

Recommended Optional Programme Components

None

Course Description

This course covers the basic concepts of quality and quality control, the general structure and operation of quality control processes, process definition and flow development, identification of control points, planning of quality control activities, evaluation of conformity and nonconformity, process monitoring, documentation and reporting, and the fundamentals of continuous improvement.

Course Contents

WEEK	TOPICS
1^st Week	Introduction to quality control; the purpose, scope, and role of quality control in production
2^nd Week	The concept of quality, the importance of quality, and basic quality-related concepts
3^rd Week	Concepts of quality control, quality assurance, and quality management
4^th Week	Basic structure and operation of quality control processes
5^th Week	The concept of process; process definition and the input-process-output relationship
6^th Week	Identification of process flows and development of process flowcharts
7^th Week	Stages of quality control in production; incoming inspection, process control, and final inspection
8^th Week	Midterm Exam
9^th Week	Quality characteristics and identification of quality control points
10^th Week	Determination of quality control methods and inspection frequency
11^th Week	Quality control planning and basic components of a quality control plan
12^th Week	Concepts of conformity and nonconformity; identification and management of nonconformities
13^th Week	Quality costs; prevention, appraisal, internal failure, and external failure costs
14^th Week	Monitoring, recording, reporting, and continuous improvement of quality control processes

Recommended or Required Reading

Öztürk, A. (2013). Kalite Yönetimi ve Planlaması. 2nd ed., Ekin Publishing House.
Current resources and relevant standards in the fields of quality control, process management, and quality planning

Planned Learning Activities and Teaching Methods

Lecture
Questions/Answers
Case Study
Discussion

Assessment Methods and Criteria

	Quantity	Percentage (%)
Mid-term	1	40
Quiz	1	10
Total(%)		50
Contribution of In-term Studies to Overall Grade(%)		50
Contribution of Final Examination to Overall Grade(%)		50
Total(%)		100

ECTS Allocated Based on Student Workload

Activities	Quantity	Duration (Hour)	Total Workload (Hour)
Midterm exam	1	1	1
Preparation for Quiz	1	5	5
Individual or group work	14	3	42
Preparation for Final exam	1	15	15
Course hours	14	3	42
Preparation for Midterm exam	1	13	13
Laboratory (including preparation)
Final exam	1	2	2
Homework
Total Work Load			120
Total Work Load / 30 (h)			4
ECTS Credit of the Course			4

Language of Instruction

Turkish

Work Placement(s)

Programme Qualifications / Learning Outcomes

	LO1	LO2
K1	X
K2	X
K3
K4
K5
K6
K7
K8
K9
K10
K11
K12		X
K13
K14
K15
K16