| Course Type | Elective Course |
|---|
| Course Level | Associate Degree |
|---|
| Year of Study | - |
|---|
| Semester | - |
|---|
| ECTS | 5 |
|---|
| Name of Lecturer(s) |
- |
| Learning Outcomes |
At the end of this course, the students;
- Know and understand the importance of social behavioral and protocol rules and regulations,
- Know dressing up, walking and talking properly,
- Know introducing and meeting people; behaving in the office; speaking on the phone,
- Know the rules of written communication, appointments and business meetings,
- Organize the social and official dinner invitations,
- Know sending and giving flowers and gifts and thanking rules.
|
| Mode of Delivery | Face to face |
|---|
| Prerequisites | No |
|---|
| Recommended Optional Programme Components | |
|---|
| Course Description | |
|---|
| Course Contents |
| WEEK |
TOPICS |
|
1st Week |
General information about course content, processing and evaluation. |
|
2nd Week |
Social behavior and protocol rules; the importance of knowing and applying protocol rules in adaptation to social life and business environment. |
|
3rd Week |
The importance of appearance and clothing |
|
4th Week |
Meet and greet |
|
5th Week |
Addresses and greetings, welcome and farewell |
|
6th Week |
Rules of conduct in office and relations with superiors |
|
7th Week |
Protocol on the phone |
|
8th Week |
Midterm Exam |
|
9th Week |
Appointment protocol, protocol in written communication |
|
10th Week |
Business negotiations, Meeting protocol |
|
11th Week |
Official invitations, business dinners, flowers, gift giving, sending, thanking, protocol applied in vehicles |
|
12th Week |
General protocol rules |
|
13th Week |
Presentations |
|
14th Week |
Presentations |
|
| Recommended or Required Reading | - Protokol Bilgisi (Altınöz, M., Tutar, H., Bayraktar, K.).
- Sosyal Davranış Kuralları ve Protokol (Ünlütürk, A.)
- Ders notları |
|---|
| Planned Learning Activities and Teaching Methods |
- Lecture
- Case Study
- Presentation
|
|---|
| Assessment Methods and Criteria |
|
Quantity |
Percentage (%) |
| Mid-term |
1 |
40 |
| Total(%) |
|
40 |
| Contribution of In-term Studies to Overall Grade(%) |
|
40 |
| Contribution of Final Examination to Overall Grade(%) |
|
60 |
| Total(%) |
|
100 |
|
| ECTS Allocated Based on Student Workload |
| Activities |
Quantity |
Duration (Hour) |
Total Workload (Hour) |
| Midterm exam |
1 |
1 |
1 |
| Preparation for Quiz |
|
|
|
| Individual or group work |
15 |
1 |
15 |
| Preparation for Final exam |
1 |
45 |
45 |
| Course hours |
15 |
3 |
45 |
| Preparation for Midterm exam |
1 |
30 |
30 |
| Laboratory (including preparation) |
15 |
1 |
15 |
| Final exam |
1 |
1 |
1 |
| Homework |
|
|
|
| Total Work Load | 152 |
| Total Work Load / 30 (h) | 5.06 |
| ECTS Credit of the Course | 5 |
|
| Language of Instruction | Turkish |
|---|
| Work Placement(s) | No |
|---|
