Information Package

Program of Industrial Engineering (English)

IND427

QUALITY CONTROL

Course Code
IND427
Semester
Seventh Term (Fall)
Theory+Practice
3 + 1
ECTS
5
Course TypeCompulsory Course
Course LevelBachelor's Degree
Year of Study4
SemesterSeventh Term (Fall)
ECTS5
Name of Lecturer(s)
Learning Outcomes

At the end of this course, the students;

  1. Have the ability to define quality concept
  2. Have the ability to define total quality management requirements
  3. Have the ability to use problem solving tools
  4. Have the ability to perform Gage R & R analysis
  5. Have the ability to perform capability analysis
  6. Have the ability to analyze quality costs
  7. Have the ability to analyze control charts
  8. Have the ability to calculate quality costs with Taguchi loss function
  9. Have the ability to define ISO 9000:2008 quality management systems requirements
  10. Have the ability to perform FMEA
  11. Have the ability to create house of quality
  12. Have the ability to perform quality control through acceptance sampling
Mode of DeliveryFace to face
PrerequisitesNo
Recommended Optional Programme ComponentsNone
Course DescriptionThis course introduces quality and quality variation, total quality, quality assurrance (ISO 9000 etc.), data analysis and problem solving, tolerances and spesifications, statistical process control, acceptence planning, quality costs, FMEA (Failure Mode and Effect Analysis), QFD (Quality Function Deployment), benchmarking and strategic management topics.
Course Contents
WEEK TOPICS
1st Week General quality concept, principles of TQM, quality Guru's ideas
2nd Week Quality Gurus' ideas, quality-productivity-profit relationship
3rd Week Quality costs
4th Week Problem solving process and old 7 tools
5th Week Problem solving process and new 7 tools
6th Week SPC (Capability Analysis)
7th Week SPC (Variable Control Charts)
8th Week SPC (Attribute Control Charts)
9th Week Midterm
10th Week FMEA, QFD, Taguchi techniques
11th Week Acceptance sampling, operating characteristics
12th Week ISO 9000:2000 Standards and Audits
13th Week Benchmarking, 6 sigma, Hoshin Planning, value analysis
14th Week Malcolm Baldrige, Deming, EFQM Quality Awards and Self-Assessment
Recommended or Required ReadingMontgomery, D. (2005) Intro to Statistical Quality Control, John Wiley & Sons;
Kolarik, W. (1995) Creating Quality, McGraw-Hill.
Planned Learning Activities and Teaching Methods
  • Lecture
  • Questions/Answers
  • Problem Solving
  • Discussion
  • Other
  • Practice
Assessment Methods and Criteria
Quantity Percentage (%)
Mid-term 1 30
Assignment 2 15
Quiz 6 20
Total(%) 65
Contribution of In-term Studies to Overall Grade(%) 65
Contribution of Final Examination to Overall Grade(%) 35
Total(%) 100
Language of InstructionTurkish
Work Placement(s)No
LO1 LO2 LO3 LO4 LO5 LO6 LO7 LO8 LO9 LO10 LO11 LO12
K1 X X X X
K2 X X X
K3 X X X
K4 X X X
K5 X X X X
K6 X
K7 X
K8 X
K9
K10
K11