Information Package

Program of Healthcare Management (Turkish)

HCM456

CONSUMER BEHAVIOUR IN HEALTH CARE

Course Code
HCM456
Semester
-
Theory+Practice
3 + 0
ECTS
5
Course TypeElective Course
Course LevelBachelor's Degree
Year of Study-
Semester-
ECTS5
Name of Lecturer(s)
Learning Outcomes

At the end of this course, the students;

  1. Have knowledge about causes of the consumer behavior
  2. Have knowledge about the factors that affect consumer
  3. Have knowledge about consumption strategies in healthcare
  4. Have knowledge about consumers' reactions
Mode of DeliveryFace to face
PrerequisitesNo
Recommended Optional Programme ComponentsThere is no recommended optional programme component for this course.
Course DescriptionTo enable students to learn about consumer behavior, its causes, factors affecting consumer behavior, health consumption strategies, consumer reactions and consumer psychology.
Course Contents
WEEK TOPICS
1st Week Consumer behavior concept and characteristics
2nd Week Importance of consumer behavior in marketing
3rd Week The relationship between consumer behavior and marketing strategy in healthcare
4th Week Psychological effects learning and memory
5th Week Motivation and interest
6th Week Sensation and perception
7th Week Attitudes and changing attitudes and emotions
8th Week Midterm exam
9th Week Personality and self
10th Week Values and lifestyle
11th Week Socio-cultural effects, group dynamics and solidarity group
12th Week Personal influences and spread of innovation
13th Week Consumer purchasing process in healthcare
14th Week Purchasing and post-purchase behaviors
15th Week Purchasing and post-purchase behaviors
Recommended or Required ReadingGülfidan B., Odabaşı, Y., Tüketici Davranışı, Mediacat Kitapları, İstanbul, 2012
İslamoğlu, A. Hamdi, Altunışık, R., Tüketici Davranışları, Beta Basım Yayım, 2010
Hoyer D. W., Maccinnis, J. Deborah, Consumer Bahavior, 2008.
Planned Learning Activities and Teaching Methods
  • Lecture
Assessment Methods and Criteria
Quantity Percentage (%)
Mid-term 1 35
Assignment 1 10
Presentation of Article 1 10
Total(%) 55
Contribution of In-term Studies to Overall Grade(%) 55
Contribution of Final Examination to Overall Grade(%) 45
Total(%) 100
ECTS Allocated Based on Student Workload
Activities Quantity Duration (Hour) Total Workload (Hour)
Midterm exam 0 0 0
Preparation for Quiz 0 0 0
Individual or group work 14 4 56
Preparation for Final exam 1 15 15
Course hours 14 3 42
Preparation for Midterm exam 1 10 10
Laboratory (including preparation) 0 0 0
Final exam 1 1 1
Homework 1 7 7
Article Presentation 1 0.5 0.5
Article 3 3 9
Total Work Load140.5
Total Work Load / 30 (h)4.68
ECTS Credit of the Course5
Language of InstructionTurkish
Work Placement(s)No
LO1 LO2 LO3 LO4
K1 X X X X
K2 X X X X
K3 X X X X
K4
K5
K6
K7
K8 X X X X
K9
K10