| Course Type | Elective Course |
|---|
| Course Level | Bachelor's Degree |
|---|
| Year of Study | - |
|---|
| Semester | - |
|---|
| ECTS | 5 |
|---|
| Name of Lecturer(s) |
|
| Learning Outcomes |
At the end of this course, the students;
- Have knowledge about quality management and the importance of quality management in healthcare organizations
- Have knowledge about measurement of quality in healthcare organizations
- Have knowledge about measurement of quality in healthcare organizations in Turkey
- Have knowledge about quality certifications and accreditation in healthcare organizations
|
| Mode of Delivery | Face to face |
|---|
| Prerequisites | No |
|---|
| Recommended Optional Programme Components | There is no recommended optional programme component for this course. |
|---|
| Course Description | The objective of this course is to familiarize students with quality concepts, quality terms, quality principle, process definition and stages, team work, system concept, continuous quality improvement, accreditation, planning, total quality management, measurement, analysis evaluation, source management. |
|---|
| Course Contents |
| WEEK |
TOPICS |
|
1st Week |
Course introduction |
|
2nd Week |
Historical development of quality management |
|
3rd Week |
Historical development of quality management |
|
4th Week |
Quality improvement in health services |
|
5th Week |
Quality improvement in health services |
|
6th Week |
Quality control and quality assurance |
|
7th Week |
Quality control and quality assurance |
|
8th Week |
Midterm exam |
|
9th Week |
Total quality management |
|
10th Week |
Total quality management |
|
11th Week |
Benchmarking in health services |
|
12th Week |
Benchmarking in health services |
|
13th Week |
Student presentations |
|
14th Week |
Student presentations |
|
15th Week |
Student presentations |
|
| Recommended or Required Reading | Juran, J.M. ve Godfrey, A.B. (1991) Jurans Quality Handbook, Mc-Graw Hill.
Kaya, S. (ed) (2013) Sağlık Kurumlarında Kalite Yönetimi.
|
|---|
| Planned Learning Activities and Teaching Methods |
- Lecture
- Discussion
- Questions/Answers
|
|---|
| Assessment Methods and Criteria |
|
Quantity |
Percentage (%) |
| Mid-term |
1 |
30 |
| Assignment |
3 |
30 |
| Total(%) |
|
60 |
| Contribution of In-term Studies to Overall Grade(%) |
|
60 |
| Contribution of Final Examination to Overall Grade(%) |
|
40 |
| Total(%) |
|
100 |
|
| ECTS Allocated Based on Student Workload |
| Activities |
Quantity |
Duration (Hour) |
Total Workload (Hour) |
| Midterm exam |
1 |
1 |
1 |
| Preparation for Quiz |
0 |
0 |
0 |
| Individual or group work |
14 |
3 |
42 |
| Preparation for Final exam |
1 |
15 |
15 |
| Course hours |
14 |
3 |
42 |
| Preparation for Midterm exam |
1 |
10 |
10 |
| Laboratory (including preparation) |
0 |
0 |
0 |
| Final exam |
1 |
2 |
2 |
| Homework |
3 |
4 |
12 |
| Article |
3 |
5 |
15 |
| Total Work Load | 139 |
| Total Work Load / 30 (h) | 4.63 |
| ECTS Credit of the Course | 5 |
|
| Language of Instruction | Turkish |
|---|
| Work Placement(s) | No |
|---|
