Information Package
baskent.edu.tr

Program of Anesthesia

SHMY240

QUALITY MANAGEMENT SYSTEMS

Course Code
SHMY240
Semester
-
Theory+Practice
2 + 0
ECTS
3
Course TypeElective Course
Course LevelAssociate Degree
Year of Study-
Semester-
ECTS3
Name of Lecturer(s) -
Learning Outcomes

At the end of this course, the students;

  1. Explains the concepts of quality, standards, and standardization.
  2. Explains the importance of standards in the production and service sectors.
  3. Describes management quality and environmental standards.
  4. Analyzes quality management system models.
  5. Describes process, strategic, and resource management systems.
Mode of DeliveryFace to face
PrerequisitesNo
Recommended Optional Programme ComponentsNone
Course DescriptionStudent; makes the definitions of concepts related to quality, refers to the meaning and importance of quality certificates from the health field, counts the number of quality management processes, applies quality standards, fulfills the responsibility of quality control.
Course Contents
WEEK TOPICS
1st Week TThe Concept of Quality
2nd Week Standards and Standardization
3rd Week The Importance of Standards in the Manufacturing and Service Sectors
4th Week Quality Management and Standards
5th Week Environmental Standards
6th Week Quality Management System Models
7th Week The Concept of Process and Its Characteristics
8th Week Midterm Exam
9th Week Classification of Processes and the Process Hierarchy
10th Week Basic Concepts of Strategic Management
11th Week Strategic Management
12th Week Strategic Planning
13th Week Strategic Quality Management
14th Week Resource Management System
Recommended or Required ReadingPeşkircioğlu, N. (1997). Kalite yönetiminde ISO 9000 uygulamaları. Milli Prodüktivite Merkezi Yayınları.
Sanders, D. A., Sanders, J. A. ve Johnson, R. H. (1994). ISO 9000: Nedir?, niçin?, nasıl? (G. Yenersoy, Çev.). Rota Yayınları.
Şimşek, H. (2018). Toplam kalite yönetimi: Kuram, ilkeler, uygulamalar (3. baskı). Seçkin Yayıncılık.
Top, S. (2009). Toplam kalite yönetimi bağlamında sürekli iyileştirme anlayışı. Beta Basım Yayım.
Yılmaz, M. (2003). Kalite yönetim sistemlerinin evrimi ve toplam kalite yönetiminin Banknot Matbaası Genel Müdürlüğüne uygulanabilirliği (Uzmanlık Tezi). T.C. Merkez Bankası, Ankara.
Planned Learning Activities and Teaching Methods
  • Lecture
  • Questions/Answers
  • Practice
  • Presentation
Assessment Methods and Criteria
Quantity Percentage (%)
Mid-term 1 50
Total(%) 50
Contribution of In-term Studies to Overall Grade(%) 50
Contribution of Final Examination to Overall Grade(%) 50
Total(%) 100
ECTS Allocated Based on Student Workload
Activities Quantity Duration (Hour) Total Workload (Hour)
Midterm exam 1 1 1
Preparation for Quiz
Individual or group work
Preparation for Final exam 1 40 40
Course hours 14 2 28
Preparation for Midterm exam 1 20 20
Laboratory (including preparation)
Final exam 1 1 1
Homework
Total Work Load90
Total Work Load / 30 (h)3
ECTS Credit of the Course3
Language of InstructionTurkish
Work Placement(s)No

Programme Qualifications / Learning Outcomes

LO1 LO2 LO3 LO4 LO5
K1
K2
K3
K4
K5 X X X X X
K6 X X X X X
K7
K8
K9 X X X
K10 X X X
K11
K12
K13
K14
K15