|
1st Week |
Introduction to the course, objectives, and scope. Concept of digital transformation |
|
2nd Week |
Digitalization in office services: from traditional to digital |
|
3rd Week |
Introduction to digital office software: basic functions |
|
4th Week |
Electronic document management systems |
|
5th Week |
Digital filing and archiving |
|
6th Week |
Cloud-based data storage and sharing |
|
7th Week |
E-correspondence and electronic signature practices |
|
8th Week |
Midterm exam |
|
9th Week |
Introduction to enterprise resource planning (ERP) systems |
|
10th Week |
Customer relationship management (CRM) systems |
|
11th Week |
Standards and legal aspects of digital archiving |
|
12th Week |
Data security and personal data protection |
|
13th Week |
Impact of digitalization on office management professional roles |
|
14th Week |
Student mini-assignment presentations and discussions |
|
15th Week |
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