Information Package
baskent.edu.tr

Program of Bureau Management and Executive Assistance

BYYA201

OFFICE MANAGEMENT

Course Code
BYYA201
Semester
Third Term (Fall)
Theory+Practice
2 + 2
ECTS
4
Course TypeCompulsory Course
Course LevelAssociate Degree
Year of Study2
SemesterThird Term (Fall)
ECTS4
Name of Lecturer(s)
Learning Outcomes

At the end of this course, the students;

  1. Recognize the fundamental concepts and methods related to office management
  2. Use of information systems and office automation,
  3. Know new approaches to the organization Offices
  4. Understand the concept of working methods and virtual offices
  5. Know how to compile and to access the information stored in the all kinds of office environments.
Mode of DeliveryFace to face
PrerequisitesNo
Recommended Optional Programme ComponentsNone
Course DescriptionThis course aims to describe the concept of "office" to the administrative office manager who will be graduated at the program of Office Management.
Course Contents
WEEK TOPICS
1st Week Opening Session
2nd Week Office
3rd Week Office Systems
4th Week Management & Functions
5th Week The Concept Of Administrative Office
6th Week Office Functions And Organization Of Office Works
7th Week Organization Of Office Workers -1
8th Week MIDTERM EXAM
9th Week Organization Of Office Workers-2
10th Week Organization Of Office Environment
11th Week Office Structure And Division
12th Week Communication Infrastructure At Office
13th Week Office Automation
14th Week Repetition of issues
Recommended or Required Reading- Büro Yönetimi ve Dosyalama (Benligiray, S; Uzkesici, N; Mutlu, M.E)
- Administrative Office Management (Odgers, P.)
- Büro Yönetimi (Topaloğlu, M; Koç, H.)
- Administrative Office Management: an introduction (Quible, Z.K.)
- Genel İşletmecilik Bilgileri (Can, H; Tuncer, D; Ayhan D.Y.)
- Büro Yöneticiliği ve Sekreterlik (Göral, G.)
- Toplam Kalite Yönetimi Çerçevesinde Büro Yönetimi Teknikleri (Tutar, H.)
- Büro Yönetimi ve İletişim Teknikleri, (Göral, R.)

Planned Learning Activities and Teaching Methods
  • Lecture
  • Presentation
  • Discussion
  • Questions/Answers
Assessment Methods and Criteria
Quantity Percentage (%)
Mid-term 1 30
Quiz 1 20
Total(%) 50
Contribution of In-term Studies to Overall Grade(%) 50
Contribution of Final Examination to Overall Grade(%) 50
Total(%) 100
ECTS Allocated Based on Student Workload
Activities Quantity Duration (Hour) Total Workload (Hour)
Midterm exam 1 1 1
Preparation for Quiz 1 10 10
Individual or group work 14 1 14
Preparation for Final exam 1 30 30
Course hours 14 4 56
Preparation for Midterm exam 1 20 20
Laboratory (including preparation)
Final exam 1 1 1
Homework
Total Work Load132
Total Work Load / 30 (h)4.4
ECTS Credit of the Course4
Language of InstructionTurkish
Work Placement(s)No

Programme Qualifications / Learning Outcomes

LO1 LO2 LO3 LO4 LO5
K1
K2 X
K3 X X X X
K4 X X X X X
K5 X X X
K6 X X
K7 X X X X X
K8 X X X X X
K9 X X X
K10 X X X X X
K11 X X X X X