PROTOCOL AND SOCIAL CODE OF CONDUCT

AŞP257

Course Type

Elective Course

Course Level

Associate Degree

Year of Study

Semester

ECTS

Name of Lecturer(s)

Learning Outcomes

At the end of this course, the students;

Understands the importance of protocol and social behavior rules.
Knows and practices appropriate dressing and behavior.
Knows and applies the rules of meeting and introducing, behaving appropriately in the workplace and speaking on the phone.
Knows and applies the rules of appointment, written communication and meeting.
Organizes social and formal dinner parties.

Mode of Delivery

Face to face

Prerequisites

Recommended Optional Programme Components

Course Description

Course Contents

WEEK	TOPICS
1^st Week	General information about course content, implementation and evaluation.
2^nd Week	Rules of social behavior and protocol; The importance of knowing and applying protocol rules in adapting to social life and work environment.
3^rd Week	The importance of appearance and clothing
4^th Week	Meeting and being introduced
5^th Week	Addresses and greetings, welcome and farewell
6^th Week	Rules of conduct in office and relations with superiors
7^th Week	Protocol on the phone
8^th Week	Midterm Exam
9^th Week	Appointment protocol, protocol in written communication
10^th Week	Business negotiations, Meeting protocol
11^th Week	Official invitations, business dinners, giving flowers, gifts, sending thanks, protocol applied in vehicles
12^th Week	General protocol rules
13^th Week	Presentations
14^th Week	Presentations

Recommended or Required Reading

Planned Learning Activities and Teaching Methods

Assessment Methods and Criteria

	Quantity	Percentage (%)
Mid-term	1	40
Total(%)		40
Contribution of In-term Studies to Overall Grade(%)		40
Contribution of Final Examination to Overall Grade(%)		60
Total(%)		100

ECTS Allocated Based on Student Workload

Activities	Quantity	Duration (Hour)	Total Workload (Hour)
Midterm exam	1	1	1
Preparation for Quiz	0	0	0
Individual or group work	14	5	70
Preparation for Final exam	1	25	25
Course hours	15	3	45
Preparation for Midterm exam	1	20	20
Laboratory (including preparation)	0	0	0
Final exam	1	1	1
Homework	0	0	0
Total Work Load			162
Total Work Load / 30 (h)			5.4
ECTS Credit of the Course			5

Language of Instruction

Turkish

Work Placement(s)